Hello and welcome to Aquafadas Answers, the community forum for our digital publishing tools. Here you’ll find answers to common questions about our platform and software, as well as inspiration from fellow designers and developers.

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By Matthieu Kopp

Create a new Issue Type for each issue?

Mike Lohrman 3 years ago • updated by Manu Brossard 3 years ago 3
I think Rob Underwood told me once that a new Issue Type should be created for each issue. is this true, and if it is true, why is that? Seems like that list of Issue Types could get long after a couple years and many issues. Thanks for any info!

Slideshow Question

Eteryal 4 years ago • updated by Arnaud Rossi (Head of Support) 6 months ago 4
Hello!, I'm new here (also new with the app) and I have some questions. 

I want to put an arrow in the first picture of my slideshow (to indicate there is more pictures to see) but I want it to disappear when the user get to the last picture (when there is no more pictures to see), how can I do that?, Any tutorial video I can find?

Thank you for your help :) 

AppFactory iOS no more compatible ?

Hubert 3 years ago • updated by Jerome [Aquafadas] 3 years ago 5

Hello, i have two new bugs on my computer :

1/ Since the update of Xcode to version 7.1, AppFactory is not able to launch anymore.

2/ Since the last update of AppFactory when i double click on my project, it opens the viewer installer instead of AppFactory.




Transparency for issue thumbnail and issue preview?

Marc Beckersjürgen 3 years ago • updated by Manu Brossard 2 years ago 6
The required format for both images is square (512x512 and 1024x1024), however, most magazine covers are not.
When submitting a PNG with a transparent background, the transparent area is rendered black in the kiosk frontend. Is this intended? How could we add a cover preview that is not square?


Where to find "put in gallery" option in image enrichment ?

David V 3 years ago • updated by Arnaud Rossi (Head of Support) 6 months ago 2

I try the way described on the documentation's description on §10.27, but i don't find the option...

I'm using Indesign CC 2014 on Windows7.



APP dissapears in IPad

Colpisa 3 years ago • updated by Jerome [Aquafadas] 3 years ago 2
Good afternoon,

We are an Aquafadas user and we don’t know the reason, but our APP Autoclub RACE has disappeared of the Ipad. It’s empty and there are no previous issues.

Our Developer’s license are right and we downloaded the upgrade of XCODE (version 7), but we don’t know if we have to do any other step, because after the upgrade, we have not received any other instruction (there was a problem with previous infected versions of XCODE and Apple recommended to us to upgrade by mail the last version)

Thank you very much for your help.

Kind regards,

How I can set-up Push notifications in other language?

MerceR 3 years ago • updated by Arnaud Rossi (Head of Support) 6 months ago 2
I need to put Push in spanish language. This is possible?
Also, I can set-up subscriptions & Push in a App for the App Store (non Newsstand)?

Elegant kiosk and title

Ester Crisanti 3 years ago • updated by Arnaud Rossi (Head of Support) 6 months ago 8
I have just created my Elegant Kiosk. I can see it on my ipad and ios simulator. The title already exist and I can see it in Cloud Connect.
Unfortunately I'm not able to load in my kiosk. So i I don't see the title in my kiosk (neither on my ipad neither on ios simulator).
Could you give me some advice to solve this problem?
Ester Crisanti

remove the audio bar from the audio hot spot

DRP 3 years ago • updated by Jerome [Aquafadas] 3 years ago 3
When I add audio buttons (hotspots) to my publication a grey bar with the length and seconds appears and makes the slide ugly , can we remove this. Thank you

What is this?

Ramirez Aurelio Ernesto 2 years ago • updated by Arnaud Rossi (Head of Support) 6 months ago 7